Job Details

We believe that consumers have the right to choose where to buy their contact lenses and glasses and this belief is fundamentally changing the $ 5 Billion global eyecare industry. In just eight years, Clearly Contacts has grown from a one person start up to a TSX listed, world leading on-line distributor of contact lenses and glasses, operating from distribution hubs in Canada and Europe.
Clearly Contacts is seeking French speaking Customer Service Representatives to join our team. We’re looking for an individual who displays passion and creativity to assist. If you’re looking for a new and exciting challenge, and love working in a fast paced environment, then be sure to apply.

Key Responsibilities:

• Inbound sales and customer service calls with a focus on customer satisfaction
• Verify customer orders
• Respond to customer service inquires received via email
• Resolve returns and exchanges for customers

We Offer You:

• Company discount on contact lenses and glasses
• Refer a friend and get $500!
• Translink Employer Pass Program (discounted Translink pass)
• Opportunities for career growth and development
• MSP
• Group activities (past events: paintball, Playland, dinner cruise, beach BBQ)
• Chance to drive a Mini Cooper for 3 months
• Discounted gym membership
• Employee Share Ownership Plan – 100% matching

You Offer Us:

• Excellent communication skills both written and verbal in French and English
• Flexible hours
• Organized and detail oriented
• Be a problem solver and a team player
• Must be able to multi-task & THRIVE in a fast-paced environment
• Type 50 wpm
• Internet and MS Office skills
• Sense of humor & positive attitude go a long way!
• Must be eligible to work in Canada

Shift: Part time position

• Hours: 16-20 hours/week
• Must be able to start as early as 5am and have a car or suitable transportation to arrive on time
• Place : Vancouver
• Training provided